New trends in public service and Citizens Communication
Jul 16, 2012 2860 views 
en
0.25
0.5
0.75
1.25
1.5
1.75
2
Jimmy Kevin Pedersen talks about the new Danish public strategy for digitasation 2011 - 2015, the focus on self-service, the good business-case and the considerations about supporting citizens with low it-skills.